Privacy Policy of 1333et

1. Data We Collect

1333et collects personal data from you in several ways: directly when you register an account or complete identity verification; automatically when you browse and interact with the platform; and occasionally from third-party sources such as payment processors and fraud-prevention partners. We collect only the information necessary to provide our services to you safely and in compliance with applicable legal requirements.

1.1 Registration Data

When you create a 1333et account, we collect the following information:

• Full legal name as it appears on your government-issued identification
• Date of birth (required to verify you are 18 years of age or older)
• Email address (used for account notifications and support correspondence)
• Mobile phone number registered in Bangladesh (used for OTP verification and payment method matching)
• Preferred username and a securely hashed version of your password
• Residential address in Bangladesh (required for KYC verification)

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer programme, we may collect scanned copies or photographs of:

• National Identity Card (NID) or passport
• Proof of address document (utility bill, bank statement, or official correspondence)
• Proof of payment method ownership (screenshot of bKash, Nagad, Rocket, or Upay account)

1.3 Transactional Data

We record details of every financial transaction conducted through your 1333et account, including deposits, withdrawals, bonus credits, wager amounts, win and loss records, and refunds. This transactional history is retained for compliance and dispute resolution purposes.

1.4 Technical and Usage Data

When you access the 1333et platform, our servers automatically log certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation path
• Session duration and login timestamps
• Referring URL (the page you visited immediately before arriving at 1333et.app)

This technical data is used to maintain platform security, detect suspicious login activity, optimise performance for players in Dhaka, Chittagong, Sylhet, and across Bangladesh, and identify and resolve technical errors.

2. How We Use Your Data

1333et processes your personal data only for the purposes described in this Policy and only where we have a legitimate legal basis to do so. The primary legal bases we rely on are: performance of a contract (i.e., operating your account and providing platform services), compliance with legal obligations (KYC, anti-money laundering), and our legitimate interests in maintaining a secure and fair gaming environment.

Purpose	Data Used	Legal Basis
Account creation and management	Registration data, username, password hash	Contract performance
Age and identity verification (KYC)	KYC documents, date of birth, address	Legal obligation
Processing deposits and withdrawals	Payment method details, transactional data	Contract performance
Fraud detection and prevention	IP address, login timestamps, device data	Legitimate interests
Customer support and dispute resolution	Account data, chat logs, transaction records	Contract performance
Platform performance analytics	Usage data, session data, page navigation	Legitimate interests
Responsible gaming monitoring	Wagering patterns, session frequency, deposit history	Legal obligation / legitimate interests
Promotional communications (opted-in players only)	Email address, name, game preferences	Consent

2.1 Responsible Gaming Monitoring

1333et uses automated analysis of anonymised wagering patterns to identify players who may be exhibiting signs of problem gambling behaviour. Where such patterns are identified, our responsible gaming team may reach out proactively to offer support resources or suggest use of our self-exclusion and deposit limit tools. This processing is carried out in the player's interest and in compliance with our responsible gaming obligations.

2.2 Marketing Communications

We will only send you promotional emails, SMS messages, or in-platform notifications about bonuses, seasonal offers (such as BPL season promotions or Eid specials), and new game releases if you have explicitly opted in to receive such communications. You may withdraw your marketing consent at any time by contacting support or updating your preferences in your account settings. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

3. Data Sharing & Third Parties

1333et does not sell your personal data to any third party. We share your data with carefully selected service providers only to the extent strictly necessary to operate the platform and fulfil our legal obligations. All third-party service providers engaged by 1333et are required to process your data only on our documented instructions and to maintain appropriate security standards.

3.1 Payment Processors

To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, we share the minimum necessary transaction details with the relevant payment processor. These processors operate under their own privacy policies and regulatory frameworks. 1333et is not responsible for the data practices of payment processors once data has been transmitted to them for the purpose of completing a specific transaction.

3.2 Game Content Providers

Live casino and RNG game content on 1333et is powered by licensed studios including Evolution Gaming and Ezugi. To facilitate real-money gameplay, certain anonymised session identifiers may be shared with these providers. No directly identifiable personal information (such as your full name or payment details) is shared with game studios.

3.3 Fraud Prevention and KYC Partners

1333et may engage specialist third-party identity verification and fraud-prevention services to assist with KYC compliance and the detection of fraudulent account activity. These partners process identification documents and cross-reference data against relevant watchlists as permitted under applicable law. All such processing is carried out under strict data processing agreements.

3.4 Legal Disclosure

1333et may disclose your personal data to governmental authorities, law enforcement agencies, or regulatory bodies if required to do so by applicable law, court order, or other binding legal process. We will, where permitted by law, notify you of any such disclosure request prior to complying with it.

4. Cookies & Tracking Technologies

1333et uses cookies and similar technologies — including local storage tokens and session identifiers — to ensure the platform functions correctly, to maintain your login session across page loads, and to collect anonymised analytics data that helps us understand how players navigate the site.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security tokens that protect your account from cross-site request forgery attacks. These cookies cannot be disabled without breaking the platform.
• Analytical Cookies: Used to collect anonymised statistics on page visits, session duration, and navigation paths. This data is used internally to improve the 1333et platform experience. No personally identifiable information is included in analytical cookie data.
• Preference Cookies: Store your display preferences such as language settings and layout choices. These cookies improve your experience on return visits and expire after 12 months.

4.2 Cookie Lifespan

Session cookies are deleted automatically when you close your browser. Persistent cookies used for preference storage and analytics are retained for a maximum of 12 months before expiring. You may clear all cookies from your browser at any time using your browser's built-in tools; however, doing so will log you out of your 1333et account and may reset your display preferences.

4.3 No Third-Party Advertising Cookies

1333et does not permit any third-party advertising network to set cookies on our platform. We do not use retargeting pixels, conversion tracking tags from external ad platforms, or any tracking technology that monitors your activity across websites other than 1333et.app.

5. Data Retention & Storage

1333et retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods below reflect our standard practices; longer retention periods may apply where we are required to preserve data in connection with ongoing disputes, legal proceedings, or regulatory investigations.

Data Category	Standard Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	Legal and regulatory compliance
KYC documents	Duration of account + 5 years after closure	Anti-money laundering obligations
Transaction records	7 years from date of transaction	Financial record-keeping requirements
Support chat logs	3 years from date of interaction	Dispute resolution and quality assurance
Technical / usage logs	12 months from date of collection	Security monitoring and fraud prevention
Analytical cookie data	12 months from date of collection	Platform performance analytics
Marketing consent records	Until consent is withdrawn + 3 years	Evidence of lawful marketing basis

All data is stored on servers protected by enterprise-grade physical and logical security controls. Data at rest is encrypted using AES-256. Data in transit is protected by TLS 1.3. Access to production databases is restricted to a limited number of authorised technical personnel and is logged for audit purposes.

6. Your Privacy Rights

As a player on the 1333et platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat from your account dashboard. We will respond to all verified requests within 30 days.

6.1 Right of Access

You have the right to request a copy of all personal data that 1333et holds about you. Upon receiving and verifying your identity, we will provide a structured, commonly used, machine-readable export of your data within 30 days.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For minor corrections such as updating your contact email, you may be able to do this directly from your account settings. For corrections to identity documents or date of birth, please contact support with supporting documentation.

6.3 Right to Erasure

You may request the deletion of your personal data. Where we have no outstanding legal obligation to retain the data (such as AML record-keeping requirements), we will fulfil erasure requests within 30 working days of account closure. Note that certain data categories, such as transaction records and KYC documents, must be retained for prescribed periods regardless of an erasure request.

6.4 Right to Restrict Processing

You may request that we restrict the processing of your personal data in certain circumstances — for example, if you contest the accuracy of the data while a correction request is being reviewed. During the restriction period, 1333et will store the data but will not process it for any other purpose.

6.5 Right to Object

You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis. You may also object at any time to the processing of your data for direct marketing purposes, including receiving promotional bonus notifications.

7. Data Security Measures

1333et implements a layered security architecture to protect your personal and financial data from unauthorised access, disclosure, alteration, and destruction. Our security programme is reviewed and updated on a regular basis to address emerging threats and maintain the highest practical standard of protection for our players.

7.1 Technical Safeguards

• All connections to 1333et.app are encrypted using TLS 1.3, the current industry standard for secure web communications.
• Passwords are never stored in plain text. We use industry-standard adaptive hashing algorithms to store password credentials securely.
• Two-factor authentication (2FA) is available and recommended for all player accounts, adding a second layer of verification at login.
• Our infrastructure is protected by web application firewalls (WAF), intrusion detection systems (IDS), and DDoS mitigation services.
• All payment transactions are processed through PCI-DSS compliant payment gateways. 1333et does not store full card numbers on its servers.

7.2 Organisational Safeguards

• Access to personal data is granted on a strict need-to-know basis. Team members without a legitimate operational requirement do not have access to player data.
• All staff with access to personal data undergo data privacy training and are bound by confidentiality obligations.
• Internal security audits and penetration tests are conducted periodically to identify and remediate vulnerabilities before they can be exploited.

7.3 Data Breach Response

In the unlikely event of a data security breach that poses a risk to the rights and freedoms of affected players, 1333et will notify affected players without undue delay and will take all reasonable steps to contain the breach, assess its scope, and prevent recurrence. Notifications will be sent to the email address registered on your 1333et account.

8. Changes to This Policy

1333et reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes are significant, we will notify registered players by email or via an in-platform notification.

Your continued use of the 1333et platform after a revised Privacy Policy has been published constitutes your acknowledgement of, and agreement to, the updated terms. We encourage you to review this page periodically to stay informed about how 1333et protects your information.

8.1 Contact for Privacy Enquiries

If you have any questions, concerns, or complaints about this Privacy Policy or the way 1333et handles your personal data, please contact our support team. We are committed to addressing all privacy enquiries promptly and transparently.

Email (plain text — not a link): [email protected]

Support is available 24 hours a day, 7 days a week via live chat from your account dashboard. All privacy-related correspondence is handled in English and will be responded to within 5 business days. Times referenced in all communications are Bangladesh Standard Time (BST, UTC+6).